At ZyraCast, we are committed to providing high-quality IPTV streaming services. This Refund Policy outlines the conditions under which refunds may be issued.
1. Eligibility for Refunds
Refunds are considered in the following cases:
Technical issues that prevent service activation or usage.
Accidental double payments.
Other situations deemed valid by ZyraCast support.
2. Non-Refundable Items
The following are non-refundable:
Expired or completed subscription periods.
Partial usage of a subscription plan.
Disputes caused by user errors, such as incorrect account information.
3. Refund Request Process
To request a refund, please contact our support team within 7 days of purchase with:
Order number or receipt.
Email associated with your account.
Reason for the refund request.
We will review your request and respond within 3–5 business days.
4. Method of Refund
Approved refunds will be issued using the original payment method. Please note that bank or payment processor processing times may apply.
5. Changes to This Policy
ZyraCast may update this Refund Policy at any time. Any changes will be posted on this page. Continued use of our services constitutes acceptance of the updated policy.
6. Contact Information
If you have questions or wish to request a refund: